Privacy Policy & Accessibility Statement
Effective Date: May 2025
At Heinemann Painting (“we,” “us,” or “our”), your privacy and the accessibility of our website are extremely important to us. We are committed to protecting your personal information, delivering an accessible online experience for all users, and ensuring the highest level of security for our valued customers.
1. Information We Collect
We may collect information in the following ways:
Information You Provide: This includes information you submit through forms on our website, such as your name, address, email, phone number, or other contact information when you inquire about or schedule our services.
Website Usage Data: Through automated tools (such as Google Analytics), we may collect non-personal information including your IP address, browser type, device, and browsing activity. This data helps us improve our website and is not linked to any specific individual.
2. How We Use Your Information
To Provide Services: We use your personal information to process your requests, fulfill the services or products you have ordered, and to provide personalized service.
To Communicate: We may use your email or phone number to respond to inquiries, send service updates, or notify you about promotions or offers. You can opt out of marketing communications at any time by following the instructions provided (e.g., by texting “STOP”).
To Improve Your Experience: Non-personal usage data helps us enhance our website functionality and user experience.
3. Protecting Your Information
We have implemented industry-standard security policies and technical measures to protect your personal data from improper use or unauthorized access. While no system can guarantee absolute security, we strive to safeguard your information at all times.
4. Information Disclosure
We do not sell, rent, or exchange your personal information. We may share your data only with trusted service providers who help us operate our website or deliver our services—these third parties are required to keep your information confidential.
We may also disclose your information if required by law or to protect our rights, property, or safety.
5. Third-Party Links and Remarketing
Our website may contain links to external websites. We are not responsible for their privacy practices; please review their policies before providing any information.
We may use remarketing services (including Google) to show ads to previous visitors. This process does not involve collecting personally identifiable information.
6. Automated Text Messaging (A2P Compliance)
We comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA), regarding automated communications. By providing your phone number, you agree to receive texts from us about our services or promotions. You may opt out at any time by replying “STOP.”
7. Children’s Privacy
We do not knowingly collect or store information from children under 13 years old, in compliance with the Children’s Online Privacy Protection Act (COPPA). Our services are not intended for users under 13.
8. Accessibility Statement
Heinemann Painting is committed to ensuring digital accessibility for people with disabilities. We strive to continually improve the user experience for everyone and apply relevant accessibility standards.
If you have trouble accessing any part of our website or need assistance, please contact us using the details below. We will work with you to provide the information or services you need through an accessible method.
9. Changes to This Policy
We may update this Privacy Policy & Accessibility Statement periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes your acceptance of any changes.
10. Contact Us
If you have any questions, concerns about your privacy, or accessibility issues with our website, please contact us or use the information on our Contact page. We are committed to providing a prompt resolution.
